Shipping Policy

Terms of Shipping Policy

We at horsessaddle.com are determined to deliver your purchased products in their finest condition and within the promised timeframe. Our dedicated team made it possible to pack your products securely with high-quality packaging material and ship them on time. Then the products are delivered on time through our large network of couriers.

Once the products are dispatched from our warehouse, they will be there at your doorstep within 3 to 5 working days. Depending on your location and country’s customs process, a small delay might happen.

We offer free shipping on all products regardless of what you purchase from the site. More so, there are no extra shipping charges or hidden charges that you have to pay sooner or later.

In the event of partial cancellation, if the total cart value goes below the minimum free shipping amount, we reserve the right to recover the shipping charges.

Customers can recover their order amount, including any delivery charges, if the order is cancelled or lost in transit.

Shipping Process Time 

As you place an order on our website, it takes about 3 to 5 business days for it to be delivered. 

If there is a high volume of orders on the site, the time may stretch for a few more days. More so, we would request our customers to kindly wait for the parcel. They may also check their order status through their tracking ID and use usps.com for the same. 

Order Confirmation & Tracking 

Once your parcel is ready for dispatch, you will get a confirmation message along with the tracking ID. Here, you can use the same to track your order which you will possibly receive within 2 to 3 days. 

No Hidden Charges 

While placing an order on our site, you will not come across any single product where you will be asked to pay shipping or delivery charges. Moreover, we provide free shipping across the country of the United States.